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India IST
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With head to toe research, communications that ensure optimized results, proactive technological integration we deliver results that can never be replicated. We are geared towards building experiences that are best in class. Digiora is best known for our never ending quest for perfection and our impeccable ability to fine tune outcomes those fit our client's requisites.
Glendale Academy:
Path to Digital Excellence
ONLINE TRAINING ECOSYSTEM FOR A UK EDUCATION PROVIDER
The Vision
Glendale Academy, based out of Kent, UK is a leading online training and e-learning provider who specialise in a wide range of completely online courses and training bundles custom tailored towards health, social care, construction and hospitality sectors.
They had a challenging set of requirements. They needed a system capable of flawlessly handling multiple clients and could serve both employers managing several care homes and individual learners. Glendale asked us for a website where they could structure their courses around chapters, questionnaires, and exams for over 200 e-learning courses, including specialised training for health and social care professionals, leading to highly valued certifications.
They offer multiple choices for the courses, with some offering a one time purchase scheme and others having recurring certification processes. They also asked to provide the employers the facility to monitor their staff status, course and certification progress across multiple facilities. At the same time, they needed it to be clean, professional and as a reflection of their credibility as an e-learning provider.
The Strategy
We came up with an inspiring and well thought-out proposal where the whole website is based not just around functionality, but also on design and user experience. Our vision was a unique and original interface, without getting inspired from any of the existing website references. It needed to reflect the professionalism of the brand without losing the fluidic character we envisioned.
Since it was a Learning Management System, our major objective was to make the learners never feel pressured by the interface or the design of the website. The layouts, fonts and even the colour palette on different pages are carefully chosen and designed to create a seamless experience for the learners and employers alike, with each section of the website having a different theme for its specific purpose.
The solution also revolved around the concept of a complete LMS ecosystem which is capable of maintaining the employer and individual user flows simultaneously with precision. Glendale needed a smooth learning pathway integrated with over 200 courses, respective questionnaires and examinations and finally certification. Employers get access to a dedicated dashboard where they could enroll staff, purchase licenses, and keep track of their courses’ progress. Individuals could purchase the specific packages/courses and work towards their certifications independently. We also framed a mechanism that allowed new employers with existing certifications to seamlessly integrate to our database for a better flow. Another hurdle was to overcome the frequent introduction of new sub-topics to already completed modules, which we overcame with introducing a backup system which enabled us to maintain the workflow uninterrupted as content evolved.
The development process was on track and according to plan until February 2024, when the client asked for the site to be aired ahead of schedule. The team strategically distributed the remaining content updates and other operations in an organised manner which enabled us to complete the project and to set it live on time as requested by the client. The technical team and the SEO team worked parallely to roll out the updates fast. This ensured that the search performance and visibility wouldn’t be compromised at any stage.
The Impact
Today, Glendale Academy’s online platform hosts over 87 employers and 9000+ active logins, which includes staff, managers, admins across the UK. Digiora’s innovative website solutions enables Glendale to efficiently manage their target audience 24/7, where they can easily manage training, courses, and everything in between. The flawless certification pathways and payment gateways allow the users to have a one of a kind user experience. New modules and contents are introduced frequently, where our team works on the other end to keep everything intact. Our support doesn’t end at the backend but also gives complete attention to the SEO front to make search performance and visibility at the top level.
Glendale Academy’s LMS is an embodiment of our digital expertise and an exemplification of how an educational platform can blend functionality, scalability with responsive and intuitive web design and captivating user experience.